GRAHAM CLULEY Hang on a minute, James. You're suggesting that Instagram ever had human support stuff? JAMES BALL So it was a little bit akin to rituals to summon a demon or speak to the dead. But if you went through Meta's escalating procedures in exactly the right way on the right day of the week, wearing a yellow sash with a finger in an ear, you could actually get through to a human. Unknown Sm...