Stop Waiting on Hold. Why SUSE has a 100% Customer Satisfaction Score. SUSE Premium Support holds a 100% Customer Satisfaction score, and 9 out of 10 customers renew their services year after year. Those numbers don’t come from a traditional support model. They come from treating support as a partnership rather than a transaction. If you’re at KubeCon EU 2026 in Amsterdam, stop by the SUSE booth t...