Domain-based Message Authentication, Reporting, and Conformance (DMARC) failures don’t always land on the security team’s desk. More often, they show up as helpdesk tickets.
- “My email didn’t arrive.”
- “A customer says our messages are going to spam.”
- “I added a new sending service, and now everything is bouncing.”
The helpdesk is the front line for these issues, but most helpdesk teams don’t ...
