How We Built a Smarter Pickup Experience for Gated Communities If you live in a gated community, you’ve been there: You request a ride from your apartment complex, expect your driver to come to you as usual, and then — your driver’s car icon just stops right at the front gate. You watch helplessly as the ETA ticks up. A chat message comes in: “Hey, how do I get in?” You scramble to remember the ga...